Managed IT & Service Desk
24/7 multilingual service desk and on-site dispatch that resolves issues fast and keeps your people productive everywhere they work.
Explore services →
Global IT managed services
IT that runs itself — before problems reach you
IS Insight keeps global infrastructure healthy around the clock, led by OverWatch — our AIOps platform that predicts, prevents, and resolves incidents automatically.
24/7/365 global NOC coverage
99.99% platform uptime
ISO 27001 aligned
OverWatch · Live
1,284
Assets monitored
7 min
Mean time to resolve
92%
Auto-remediated
0
SLA breaches (30d)
Trusted to run technology for teams across four continents
NORTHWINDApertureMeridianVolta&CoHeliosIronclad
What we do
One partner for your entire technology estate
From end-user support to cloud, network, and security operations — delivered globally and unified by a single AIOps platform.
Cloud & Infrastructure
Design, migration, and 24/7 operations across AWS, Azure, and hybrid estates — optimized for cost, resilience, and performance.
See solutions →Cybersecurity & Compliance
Managed detection and response, vulnerability management, and audit-ready compliance mapped to ISO 27001, SOC 2, and GDPR.
Explore services →Network & Connectivity
SD-WAN, secure access, and global connectivity engineered and monitored so every site and user stays fast and reliable.
See solutions →Data & Observability
Unified telemetry, dashboards, and reporting so you always know the health, cost, and risk of every part of your estate.
Meet OverWatch →Advisory & vCIO
Strategic roadmaps, budgeting, and technology governance from senior engineers who act as an extension of your leadership team.
How we work →
Introducing OverWatch
See how OverWatch works
The AIOps brain behind every service we run
OverWatch ingests signals from across your estate, correlates them into a single picture, and acts — resolving the routine automatically and escalating the rest with full context.
✓
Predictive detection
Anomaly models flag failure patterns hours before they become outages.
✓
Automated remediation
Safe, auditable runbooks resolve the majority of incidents with no human touch.
✓
Noise-free escalation
Correlated alerts mean your engineers see one incident, not a thousand pings.
Incident timelineAuto-resolved
02:14 · DB latency risingDetected
02:14 · Correlated 240 alerts → 1Grouped
02:15 · Runbook: scale read replicaExecuted
02:21 · Latency normalClosed
Users impacted0
40+
Countries supported
99.99%
Average uptime
7 min
Mean time to resolve
92%
Incidents auto-remediated
Why teams choose us
"IS Insight replaced four vendors and cut our critical incidents by 70% in the first year. OverWatch catches things our old tooling never even saw."
Dana WhitfieldVP of Infrastructure, Meridian Logistics
Let's make your technology invisible — in the best way
Tell us where it hurts. We'll show you exactly how IS Insight and OverWatch would run your estate.